Wickes Newmarket is a popular destination for homeowners and DIY enthusiasts in the UK. This retail store offers a wide range of products and services to help you transform your living space. From kitchen appliances and bathroom fixtures to tools and gardening supplies, Wickes has everything you need to complete your home improvement projects.
A Brief History of Wickes
Wickes has been a staple in the UK home improvement market for decades. The company was founded in 1973 and has since grown to become one of the leading retailers in its industry. Wickes is known for its commitment to providing quality products at competitive prices, as well as excellent customer service.
What to Expect at Wickes Newmarket
When you visit Wickes Newmarket, you can expect to find a vast selection of products, organized into different departments.
Some of the key departments include:
Kitchen: This department features a wide range of kitchen appliances, including ovens, cooktops, refrigerators, and dishwashers. You’ll also find kitchen cabinets, countertops, and other essentials.
Bathroom: The bathroom department offers a variety of bathroom fixtures, such as toilets, sinks, bathtubs, and showers. You can also find bathroom tiles, mirrors, and accessories.
Building Materials: This department is stocked with a variety of building materials, including timber, plasterboard, insulation, and roofing materials.
Paint and Decorating: If you’re looking to give your home a fresh coat of paint, you’ll find a wide range of paint colors and finishes at Wickes Newmarket. You can also find wallpaper, brushes, and other decorating supplies.
Tools and Hardware: Whether you’re a seasoned DIYer or just starting out, you’ll find all the tools and hardware you need at Wickes. From power tools to hand tools, you’ll find everything you need to get the job done.
Gardening: Wickes also has a dedicated gardening department, where you can find plants, seeds, fertilizers, and gardening tools.
Services Offered at Wickes Newmarket
In addition to selling products, Wickes Newmarket also offers a range of services to help you with your home improvement projects.
These services may include:
Kitchen and Bathroom Design: Wickes can help you design your dream kitchen or bathroom. Their designers can help you choose the right fixtures, appliances, and layout to create a space that meets your needs and style.
Delivery and Installation: Wickes can deliver and install your purchases, making it easy for you to get your home improvement projects off the ground.
Trade Services: Wickes also offers a range of trade services, including plumbing, electrical, and carpentry.
Customer Reviews and Feedback
Wickes Newmarket has received positive feedback from many customers. Many customers praise the store’s wide selection of products, competitive prices, and helpful staff. However, some customers have reported that the store can be crowded at peak times, and that it can be difficult to find assistance from staff.
FAQs
Where is Wickes Newmarket located?
Wickes Newmarket is situated at Willie Snaith Road, Newmarket, Suffolk, CB8 7TG.
What are the opening hours for Wickes Newmarket?
The typical opening hours are:
Monday to Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: Closed or shorter hours (usually 10:00 AM – 4:00 PM).
What is the phone number for Wickes Newmarket?
The contact number is 01638 389590.
What products and services does Wickes Newmarket offer?
Wickes Newmarket provides a range of DIY and home improvement products, including kitchen and bathroom design services, building materials, gardening tools, and decoration supplies.
Can I book design consultations at Wickes Newmarket?
Yes, Wickes offers design consultations for kitchens and bathrooms. However, some customers have reported issues with weekend appointments and video consultations.
Does Wickes Newmarket offer home delivery?
Yes, Wickes Newmarket provides home delivery for most products. You can arrange for delivery either in-store or through their online platform.
Are there any current customer reviews of Wickes Newmarket?
Reviews for Wickes Newmarket are generally mixed. Some customers have praised the friendly staff, while others have reported dissatisfaction with service quality, particularly regarding installations and communication.
Is Wickes Newmarket accessible for people with disabilities?
Yes, Wickes Newmarket is generally accessible, and staff are available to assist with any specific needs.
How can I check product availability at Wickes Newmarket?
You can check product availability through the Wickes website or by calling the store directly at 01638 389590.
Are there any special offers at Wickes Newmarket?
Wickes regularly runs promotions on various products, especially during seasonal sales. You can visit their website or check in-store for the latest deals.
Conclusion
Wickes Newmarket plays a vital role in serving the DIY and trade community in Suffolk, offering an extensive range of products and services. Located on Willie Snaith Road, it is conveniently accessible and provides a one-stop shop for home improvement enthusiasts and professionals alike. The store offers kitchen and bathroom design services, building materials, gardening tools, and decorative supplies, making it a versatile destination for home projects.
The store operates with fairly long hours, typically from 7 AM to 8 PM during weekdays and slightly reduced hours on Saturdays. However, like many other stores, it has reduced hours or remains closed on Sundays, so planning visits accordingly is essential. One of the convenient features of Wickes Newmarket is the ability to book design consultations for more extensive home projects, such as kitchen or bathroom renovations. However, some customers have faced challenges, particularly with weekend video consultations, highlighting the importance of clear communication when arranging appointments.
In terms of customer reviews, Wickes Newmarket has received a mix of feedback. Many customers have praised the store’s helpful and friendly staff, which is crucial in ensuring a positive in-store experience. On the downside, there have been complaints related to installation services and customer service responsiveness, particularly when issues arise post-installation. For instance, a review from late 2023 mentioned a gas leak that was traced back to an installation error during a kitchen fitting, which led to frustration due to slow responses from the store’s management.
Despite occasional service hiccups, Wickes remains a go-to for home improvement needs, and its location in Newmarket offers both in-store shopping and home delivery options. For those looking to shop or book services, it is advisable to contact the store directly or check online for the latest updates on product availability and special offers.
While Wickes Newmarket offers a broad selection of products and services tailored to DIY enthusiasts and tradespeople, the customer experience may vary depending on the complexity of the service requested. For a smooth experience, ensure clear communication and confirmation when booking services, and don’t hesitate to follow up if needed.
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